Data protection

Summary of the privacy policy

Personal data processed for the following purposes and through the use of the following services:

• Analytik
  • Piwik Pro
  • Matomo
    Personal data: Usage data; Tracker
• Displaying content from external platforms
  • Google Fonts
    Personal data: Usage data; Tracker
• Recording of data protection-related preferences
  • iubenda Consent Solution
    Personal Data: Tracker; Data transmitted while using the Service
  • iubenda Cookie Solution
    Personal data: Tracker
• Hosting and backend infrastructure
  • Google Cloud Storage
    Personal Data: various types of Data as specified in the privacy policy of the service
• Contacting the user
  • Kontaktformular
    Personal data: email; last name; phone number; various data types; first name; website

Contact details

• Provider and responsible party
  Fair n Square Hospitality GmbH
  In der Hahnhecke 15
  64291. Darmstadt
  
  
  Provider’s email address: office@fnshotel.de
  

Full privacy policy

Provider and responsible party

Fair n Square Hospitality GmbH
In der Hahnhecke 15
64291 Darmstadt

Provider’s email address: office@fnshotel.de

Types of data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Trackers; Data communicated while using the service; first name; last name; phone number; email address; various types of Data; website; Usage Data.

Complete details on each type of Personal Data processed are provided in the dedicated sections of this privacy policy or, more specifically, by explanation texts displayed before the Data is collected.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory. Failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Personal Data is mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the service.
Users who are unsure about which Personal Data is mandatory can contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Type and location of data processing

Processing methods

The Owner processes User Data properly, taking appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction.
The Data processing is carried out using computers or IT-based systems, following organizational procedures and practices specifically tailored to the purposes specified. In addition to the Owner, in some cases, certain types of persons in charge may have access to the Data, either in-house (human resources, sales, marketing, legal, system administration) or external (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. An up-to-date list of such parties may be requested from the Owner at any time.

Location

The Data is processed at the Owner’s offices and in any other locations where the parties involved in the Data processing are located.

Depending on the Users’ location, data transfers may involve the transfer of the User’s Data to a country other than their own. To learn more about the location of the transferred Data, Users can consult the detailed information on the processing of Personal Data.

Storage period

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as necessary to fulfill the purposes for which it was collected and may be retained for longer periods to comply with a legal obligation or based on the User’s consent.

Purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), and detect any malicious or fraudulent activity. Furthermore, the Data is collected for the following purposes: Analytics, Hosting and backend infrastructure, Collecting privacy-related preferences, Contacting the User, and Displaying content from external platforms.

Users may find further detailed information on these processing purposes and the Personal Data used for each purpose in the “Detailed information on the processing of personal data” section of this document.

Detailed information on the processing of personal data

Personal data is collected for the following purposes and using the following services:

• Analytics
  The services listed in this section enable the Owner to monitor and analyze traffic and keep track of User behavior.
  Piwik Pro
  We use the Piwik PRO Analytics Suite as our website/app analytics software and also to manage consent. We collect data about Website visitors using cookies. The information collected includes, for example, the visitor’s IP address, operating system, browser ID, browsing activity, and other information. See the scope of the data collected by Piwik PRO.
• We calculate metrics such as bounce rate, page views, sessions, and similar data to understand how our website/app is used. We may also create visitor profiles based on browsing history to analyze visitor behavior, display personalized content, and conduct online campaigns.
• We host our solution on Microsoft Azure in Germany/Netherlands/United States/Hong Kong/ElastX in Sweden, and store the data for 14/25 months.
• Purpose of data processing: Analytics and conversion tracking based on your consent. Legal basis: Art. 6 (1)(a) GDPR.
• Piwik PRO does not share your data with other subprocessors or third parties and does not use it for its own purposes. For more information, see Piwik PRO’s Privacy Policy..
• You can request a corresponding overview or deletion of the data collected here: Data query – Opt-Out
  Matomo (this Application)
  Matomo is an analysis software program that this Application uses to analyze data directly without the help of third parties.
  Personal Data processed: Usage Data; Tracker.
  
  
• Displaying content from external platforms
  This type of service allows Users to view and interact with content hosted on external platforms directly from the pages of this Application.
  This type of service may still collect web traffic data for the pages where the service is installed, even when Users do not use it.
  Google Fonts (Google Ireland Limited)
  Google Fonts is a font visualization service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.
  Personal Data processed: Usage Data; Trackers.
  Place of processing: Ireland – Privacy Policy.
  
  
• Collection of privacy preferences
  With this type of service, this Application can collect and store Users’ preferences regarding the collection, use and processing of their Personal Data, as required by current privacy regulations.
  iubenda Consent Solution (iubenda srl)
  iubenda Consent Solution allows the storage and retrieval of records regarding Users’ consent to the processing of Personal Data, as well as information and preferences indicated in relation to the consent given.
• For this purpose, a Tracker is used that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is deleted at this time.
  Personal Data processed: Tracker; Data communicated while using the service.
  Place of processing: Italy – Privacy Policy.
  iubenda Cookie Solution (iubenda srl)
  iubenda Cookie Solution allows the Owner to collect and remember Users’ preferences regarding the processing of Personal Data, and in particular the use of Cookies and other Trackers through this Application.
  Personal Data processed: Tracker.
  Place of processing: Italy – Privacy Policy.
  
  
• Hosting and Backend Infrastructure
  These types of services are designed to host data and files necessary for the management and use of this Application. Furthermore, these offerings may provide pre-built infrastructure that handles specific functions or entire components of this Application.
  Some of the services listed below may, but do not have to, operate on geographically dispersed servers, making it difficult to determine the actual location of Personal Data.
  Google Cloud Storage (Google Ireland Limited)
  Google Cloud Storage is a web hosting service provided by Google Ireland Limited.
  Personal Data processed: various types of Data as specified in the privacy policy of each service.
  Place of processing: Belgium – Privacy Policy.
  
  
• Contacting the User
  Contact form (this Application)
  By completing the contact form with their Data, Users authorize this Application to use their details to respond to requests for information, quotes or any other request indicated in the form header.
  Personal Data processed: email address; last name; phone number; various types of Data; first name; website.
  
  

Cookie Policy

This application uses trackers. For more information, see the Cookie Policy .

Further information for users

Legal basis for processing

The provider may only process personal data of users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some jurisdictions, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. However, this does not apply where the processing of Personal Data is subject to European data protection law;
• The data collection is necessary for the performance of a contract with the user and/or for pre-contractual measures arising from it;
• The processing is necessary for compliance with a legal obligation to which the provider is subject;
• The processing is related to a task carried out in the public interest or in the exercise of official authority vested in the controller;or in the exercise of official authority vested in the controller;
• Processing is necessary to protect the legitimate interests of the provider or a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a statutory or contractual obligation or a prerequisite for entering into a contract.

Further information on length of stay

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as necessary to fulfill the purposes for which it was collected and may be retained for longer periods to comply with a legal obligation or based on the User’s consent.

Therefore:

• Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until this contract has been fully fulfilled.
• Personal Data collected to pursue the legitimate interests pursued by the Owner will be retained for as long as necessary to fulfill those purposes. Users may obtain more information about the Owner’s legitimate interests in the relevant sections of this document or by contacting the Owner.

Furthermore, the Owner is permitted to store personal data for a longer period if the User has consented to such processing, as long as the consent is not withdrawn. Furthermore, the Owner may be obliged to retain personal data for a longer period if required to fulfill a legal obligation or upon order of an authority.

After the expiry of the retention period, personal data will be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be asserted after the expiry of the retention period.

The rights of users

Users may exercise certain rights regarding their Data processed by the Owner.

To the extent permitted by law, users have the right to do the following:

• Revoke consent at any time. If the user has previously consented to the processing of personal data, he or she can revoke his or her consent at any time.
• Object to the processing of their data. The user has the right to object to the processing of his data if the processing is based on a legal basis other than consent.
• Obtain information about their data. The user has the right to know whether the data is being processed by the provider, to be informed about certain aspects of the processing and to receive a copy of the data.
• Check and correct. The user has the right to check the accuracy of his data and to request its updating or correction.
• Request restriction of processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.
• Request deletion or other removal of personal data. Users have the right to request the deletion of their data from the provider.
• Receive your data and have it transferred to another controller. The user has the right to receive his or her data in a structured, common and machine-readable format and, where technically possible, to have it transferred to another controller without hindrance.
• File a complaint. Users have the right to file a complaint with the competent supervisory authority.

Users also have the right to obtain information about the legal basis for the transfer of Data abroad or to an international organization governed by public international law or established by two or more countries, such as the UN, as well as about the security measures taken by the Owner to protect their Data.

Details on the right to object to processing

Where personal data is processed for the public interest, in the exercise of an official authority vested in the owner or to safeguard the legitimate interests pursued by the owner, the user may object to such processing by providing a justification related to his or her particular situation.

Users are informed that they can object to the processing of their personal data for direct marketing purposes at any time, free of charge and without giving any reason. If the User objects to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the Owner processes personal data for direct marketing purposes by checking the relevant sections of this document.

How the rights can be exercised

Any requests to exercise User rights can be directed to the Owner using the contact details provided in this document. These requests may be made free of charge and will be answered by the Owner as soon as possible and at the latest within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing carried out by the Owner shall be communicated by the Owner to each recipient to whom the Personal Data has been disclosed, if any, unless doing so proves impossible or involves a disproportionate effort. The Owner shall inform the User of such recipients upon request.

Further information about the collection and processing of data

Legal measures

The User’s Personal Data may be processed by the Owner for legal purposes in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to disclose his Personal Data by public authorities.

Further information about the user’s personal data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this privacy policy

Further information about the collection or processing of personal data can be requested from the provider at any time using the contact details provided.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying Users on this page and possibly within this Application and/or – as far as technically and legally feasible – by sending a notice via any contact information available to the Owner. Users are therefore advised to visit this page regularly and in particular to check the date of the last modification indicated at the bottom of the page.

If changes affect a use of data based on the User’s consent, the Owner will obtain new consent, if necessary.

Definitions and legal notices

Personal data (or data)

Any information that directly or in combination with other information can be used to identify or identify a natural person.

Usage Data

Information that this Application (or third-party services employed by this Application) automatically collects, which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Affected person

The natural person to whom the personal data relates.

Processor (or processor)

Natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller, as described in this privacy policy.

Responsible party (or provider, sometimes also owner)

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. Unless otherwise specified, the Data Controller is the natural or legal person through whom this Application is offered.

This application

The hardware or software tool used to collect and process the user’s personal data.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise stated, all references in this document to the European Union refer to all current Member States of the European Union and the European Economic Area (EEA).

Cookies

Cookies are trackers that consist of a small data set stored in the user’s browser.

Tracker

The term tracker refers to any technology – such as cookies, unique identifiers, web beacons, embedded scripts, e-tags or fingerprinting – that can be used to track users, for example by enabling access to or storage of information on the user’s device.

Legal notice

This privacy policy applies solely to this Application, unless otherwise stated within this document.